I’m sorry I’m unable to
provide you the internet source of this article; however, it should start a
dialogue within us and between us and others.
WARREN BERGER, AUTHOR OF A
MORE BEAUTIFUL QUESTION, COLLECTED THE PROVOCATIVE QUESTIONS TOP DESIGNERS,
TECH INNOVATORS, AND ENTREPRENEURS ASK THEMSELVES TO SPARK CREATIVITY.
WRITTEN
BY Warren Berger
[Editor’s note: The following is the first in a
three-part series of posts adapted from Warren Berger’s new book, A More Beautiful Question(Bloomsbury), for
which he spoke with top designers, tech innovators, entrepreneurs, and leading
creative thinkers to explore the art (and innovative potential) of asking the
right questions.]
***
Here’s a question: What would you attempt to do if you knew you could not fail?
***
Here’s a question: What would you attempt to do if you knew you could not fail?
If that question seems familiar, it should. One of
the hallmarks of a powerful question is that it gets passed around, and among
innovators I spoke with in the tech industry, this one has been making the
rounds perhaps more than any other--quoted by everyone from Google’s Regina
Dugan to Sebastian Thrun at Udacity and Airbnb co-founder Joe Gebbia.
Interestingly, the question did not originate in
Silicon Valley. It can be traced back three decades to the American pastor Robert
Schuller, who used it in inspirational sermons and books. But its popularity
was jumpstarted a few years ago by Dugan, who featured the question in a widely
circulated 2010 TED speech (Dugan
was a creative director at DARPA at the time).
“If you really ask yourself this question,” Dugan
told the TED audience, “you can’t help but feel uncomfortable.” She explained
that the question tends to make us aware that fear of failure “keeps us from
attempting great things . . . and life gets dull. Amazing things stop
happening.” But if you can get past that fear, Dugan said, “impossible things
suddenly become possible.”
When I asked Thrun, who often quotes the question
and has shared it on Reddit, why it resonated with him, he said it was because
it touches on what may be the biggest issue for innovators--fear of failure.
“Innovators have to be fearless,” he said. “People mainly fail because they
fear failure.”
But how can a question help with something as
primal and powerful as fear? It has to do with the power of hypothetical “what
if” questions to enable us to temporarily shift reality--allowing us to look at
the world through a different lens. According to John Seely Brown of the Deloitte Center
for the Edge, “In order for imagination to flourish, there must be an
opportunity to see things as other than they currently are or appear to be.
This begins with a simple question: What if? It is a process of introducing
something strange and perhaps even demonstrably untrue into our current
situation or perspective.”
So by asking What if I could not fail?,
we create a mental landscape in which the constraint of failure is removed.
It’s actually quite common, and effective, to use “What if” questions to remove
various kinds of mental constraints--to allow for thinking freely, without some
of the mental baggage that can weigh down the imagination. Product developers
sometimes use the hypothetical question What if cost were not an issue? to
temporarily remove practical limits on thinking. Similarly, a favorite question
of Airbnb’s Gebbia that he uses to jumpstart thinking on projects is, What
if we could start with a blank page? The question removes the
constraint of having to deal with what’s already been done.
But while “what if” questions can help you imagine
a world without failure and other practical problems, the author, blogger, and
serial entrepreneurJonathan Fields recommends using
hypothetical questions in a different way--one that can help you anticipate and
come to terms with real-world problems, including failure. Fields told me he doesn’t
particularly like theWhat if you could not fail question because
“it proposes a fantasy scenario. I’m more interested in taking people through a
series of questions that will actually empower you to take action in the face
of the reality that you might fail.” Fields suggests that we use questioning to
confront failure head-on by asking: What if I fail--how will I recover?
FAILURE IN ANY ENDEAVOR IS RARELY
ABSOLUTE.
Often when we think about failure, Fields says, “we
do so in a vague, exaggerated way--we’re afraid to even think about it
clearly.” But if before embarking on a high-risk challenge, you visualize what
would actually happen if it failed--and what you’d likely have to do to pick up
the pieces from that failure--this can help you realize that, as Fields says,
“failure in any endeavor is rarely absolute. There is a way back from almost
anything, and once you acknowledge that, you can proceed with more confidence.”
(The psychiatrist and author Judith Beck told me that she uses a similar question
with patients--If the worst happens, how could I cope?--because, as she
explained, “People’s anxiety goes down once they realize they will live through
their worst fear, and that they have internal and external resources that will
help them get through it.”)
Another important question Fields thinks we should
ask: What if I do nothing? The point being, when we take on a
major challenge it’s often because we really need to change--and if we don’t go
ahead with it, we’re likely to be unhappy staying put. Whatever problem or
restlessness already exists may, in fact, get worse. “There is no sideways,”
Fields says; if you’re not moving forward, you’re moving back.
Lastly, Fields suggests, ask yourself: What
if I succeed? “That’s important because the way our brains are wired,
we tend to automatically go toward the negative scenario. So in order to give
your mind a chance to latch on to something positive, something that will
actually fuel action rather than paralysis, it’s helpful to create some level
of clarity around what success in this endeavor would look like.” In other
words, give yourself a strong incentive to want to risk failure.
The blogger Chris Guillebeau is getting at a
similar idea in this post, wherein he
puts yet another spin on the Schuller question. “Instead of thinking about what
you would do if you knew you wouldn’t fail,” Guillebeau writes, “maybe a better
question is . . . What’s truly worth doing, whether you fail or
succeed?”
Of course, if failure does become a reality, as it
often does when taking on worthwhile challenges, a whole new set of questions
become important--the kind that can help you analyze the failure, learn from
it, and figure out how to use it to keep moving forward on the challenge. There
are many such questions, but here’s one, in particular, to keep in your back
pocket and use when needed: In this failure, what went right?
It’s a question people rarely ask about failure
“because they’re completely focused on what went wrong,” says Stanford
University’s Bob Sutton, author of Scaling Up Excellence. But by paying
attention to the small successes within a failure, we’re reminded that failure
often is not absolute, nor is it an endgame--it is an instructive stage, and
one step on a longer journey.
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