Tuesday, 19 November 2013

The Communicating Art

This book can be purchased from
Plot No.52, O;No.2/128, N.No.2/619
First Main Road, VGN Nagar
Iyyappanthangal, Chennai 600 056
Thamizh Nadu

E-mail: scitech@airtelmail.in
website: www.scitechpublications.com

land line: 044 43806928, 044 43806929

This was the first book I wrote for public consumption. It was published by SCITECH Publications, Chennai, India in 2004.

I wish to introduce the book through its preface.

I wish to share a few thoughts with you. I wish to bother you because they have bothered me. Thanks to the printing press and the kindness of my publisher, I’ve taken the liberty. I hope you’ll bother with these. Anything else is a bonus.

Life is like constructing homes. The base and the buildings. Life is communicating. We are genuinely trying all the time to build homes. But how good engineers are we? I’ve tried to remind ourselves about the operational significance of the base, the sand, the bricks, the cement, the water, the mortar (the mix), and the buildings.

A word about content. Though the word ‘communicating’ includes speaking, listening, reading and writing, I’m using it to refer to speaking and listening in this book. I’ve been informal in the language choice and the tone.

Before you turn the pages of each section, you’ll find a few posers related to its theme and its development. Spend a little time on these; shape your concepts; form your expectations and see how far I’ve met your predictions. This exercise will hopefully help you (and thus me!) to develop a rapport and have a dialogue as we talk through each section.

Much as I’d have liked to share with you in direct dialogue I can opt only for the next best—writing. I’ve repeated certain thoughts and certain concepts, and their elaborations have recurred repeatedly because I felt it was necessary. But then redundancy is a common characteristic of communicating—be it oral or written. I hope you understand, accept and appreciate this inescapable urge to share, in the manner I have.


Book 1—The Base

1. Communicating
2. Why learn about communicating?
    2.1 breakdown
    2.2 patchups
3. Constituents of communicating
    3.1 speaker
    3.2 listener
    3.3 messages
    3.4 medium
    3.5 context
4. Concept of communicating
    4.1 communicating
    4.2 one way
    4.3 part two-way
    4.4 two-way

5. Levels of communicating
6. How do we communicate?
    6.1 language
    6.2 non-verbal
    6.3 stereo types
    6.4 culture
    6.5 speech acts
    6.6 silence
    6.7 objects
    6.8 physical characteristics
    6.9 audience
7. How do we communicate?

Book 2—The Buildings

8. Oral communicating process
    8.1 modes of communicating
    8.2 speaking categories
9. Pair communication
    9.1 manner
    9.2 nature
    9.3 shape
    9.4 focus
    9.5 affecting factors
    9.6 telephone conversation
10. Group communication
     10.1 manner
     10.2 nature
     10.3 shape
     10.4 focus
     10.5 internal
     10.6 how to achieve group goals
     10.7 leadership
     10.8 brainstorming
     10.9 participation expressions
11. Viva Voce
      11.1 examining procedure—discipline based
      11.2 facing the viva
      11.3 preparing to perform
      11.4 performing
12. Job Interview
      12.1 application
      12.2 interviewer’s expectations
      12.3 interview format
      12.4 competencies for interview
      12.5 preparing for interview
      12.6 performing in the interview
13. Lecture / Seminar
     13.1 the process
     13.2 why does John do it?
     13.3 why does John fail?
     13.4 what should John do?
     13.5 preparation
     13.6 practice
     13.7 presentation
     13.8 visual aids
     13.9 reading a speech
     13.10 persuading
     13.11 pattern choice
     13.12 speaker credibility
     13.13 power-point presentation
14. Listening
      14.1 misbehaviour
      14.2 reasons
      14.3 one to communication
      14.4 one to some (group)
      14.5 one to some (viva)
      14.6 one to some (interview)
      14.7 one to several (lecture)


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